Terms of service

Terms of Service

Last updated: 10 October 2026

Welcome to Club des Petits. By accessing our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Information

Club des Petits is a New Zealand-based business offering thoughtfully designed children’s homewares, accessories and decorative pieces.

We reserve the right to update our website, product offerings and these terms from time to time. Any changes will be published on our website.

2. Products and Availability

We take care to accurately represent our products through descriptions, photography and measurements.

Please note that colours may appear slightly different depending on your screen settings.

Many of our products are individually handmade, and minor variations in stitching, shape, texture and finish may occur. These natural characteristics are part of their individual nature and do not affect your rights under applicable consumer law.

All products are subject to availability. If an item becomes unavailable after you place an order, we will contact you to arrange an appropriate alternative or refund.

3. Pricing and Payments

All prices are displayed in New Zealand dollars (NZD), unless otherwise stated.

Shipping charges will be displayed at checkout before payment is completed.

We reserve the right to update product prices at any time. Changes will not affect orders already accepted.

Orders must be paid for in full before dispatch.

4. Orders

Once your order has been placed, you will receive an order confirmation email.

If you notice an error in your order details, please contact us as soon as possible.

We will do our best to accommodate changes or cancellations before dispatch, although this cannot always be guaranteed.

5. Shipping and Delivery

We aim to carefully prepare and dispatch orders within the timeframes outlined in our Shipping Policy.

Shipping charges are calculated according to the delivery options available at checkout.

Delivery estimates are indicative and may be affected by courier delays or other circumstances outside our control.

If your order is delayed, lost or damaged during delivery, please contact us so we can assist.

For further information, please refer to our Shipping Policy.

6. Returns and Refunds

We want you to be happy with your Club des Petits purchase.

Returns, exchanges and refunds are handled in accordance with our Returns & Refunds Policy and applicable New Zealand consumer law.

Nothing in these terms limits or excludes your rights under the Consumer Guarantees Act 1993 or Fair Trading Act 1986.

7. Product Safety and Care

Please read and follow all product descriptions, care instructions, safety warnings and assembly instructions supplied with your purchase.

Certain Club des Petits products, including decorative mobiles and wall hangings, are intended for decorative use only and are not toys.

Decorative items must be securely installed and kept out of reach of babies and young children where specified.

Customers must follow the specific safety, installation and care instructions provided with each product.

8. Intellectual Property

All original website content, including Club des Petits branding, logos, photographs, illustrations, graphics and original designs, is owned by Club des Petits or used with permission.

This content must not be reproduced, distributed or used commercially without prior written permission, except as permitted by law.

9. Website Use

You agree to use our website lawfully and not interfere with its operation, security or functionality.

We endeavour to keep all website information accurate and up to date, but occasional errors or interruptions may occur.

10. Privacy

We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable privacy laws.

Please refer to our Privacy Policy for further information.

11. Governing Law

These Terms of Service are governed by the laws of New Zealand, subject to any mandatory consumer protections that apply.

12. Contact Us

For questions about these Terms of Service or your order, please contact:

Club des Petits

Email: info@clubdespetits.co.nz